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Reopening and reintroduction of library services

Updated 5/27/2020

Current state of Town and Country Public Library: Closed

Following both the state’s extended stay-at-home order and the introduction of Restore Illinois, Town and Country Public Library will remain closed to the public until further notice.  Additionally, the Lawrence J. Martin Heritage Center will be closed to the public until further notice.

Our digital library is always open.

No materials will be due until June 3rd and no fines will be assessed throughout the summer.

Our staff is working remotely, answering your questions as quickly as we can. You can email questions to or message us on Facebook and library staff will respond as soon as possible.

Phased Reopening Plan

It is important to remember that any plan to reopen be fluid enough to adapt to the constantly evolving information regarding COVID-19.  All decisions will be made following recommendations from the state, the Centers for Disease Control and Prevention (CDC), and Kane County Public Health authorities. Which today means, at the earliest, staff work inside library spaces to prepare for limited public access would begin on Monday, June 1.


The health and safety of the community, as well as library staff, is our top priority.  With that in mind, we hope to have a limited amount of staff back in our building on June 1st, however we do not have enough information to say when the building will be open to the public.

Putting the health, safety, and well-being of our community, our patrons, and our library staff first, we plan to reintroduce services following a carefully planned and research-informed approach.

Curbside pick-up of library materials will begin on June 10th. And as summer continues and the threat of local infections diminishes, more library services and public space use will be reintroduced. Decisions about when will be made following orders and recommendations from Kane County Public Health authorities, the state of Illinois, and the Centers for Disease Control and Prevention (CDC).

Physical Materials

Currently, all our book drops are sealed and we are asking that you not return any materials during our closure.  We will notify the public when we are able to accept returns.

We also ask that you please keep your material donations (books, DVDs, CDs), as we cannot accept any items at this time.

Quarantining Returned Items

All returned items will be quarantined for 7 days before being placed back in circulation.  This mean returned items will remain on your account until, at least, the 7 day mark has passed.  Please note: no fines will be assessed on overdue items throughout the summer.

Borrowing items

We are planning to offer curbside pick-up of books and movies that have been placed on hold. We have not yet set an exact date. More details about this process are in development, and will be announced soon.

Once curbside pick-up begins, patrons will be able to borrow items they’ve placed on hold through our catalog. Currently you can only place holds on Town and Country Public Library items. Those holds will remain in a queue, and you will be notified when your item is ready for pickup.

Reciprocal borrowing is not available at this time and patrons may only borrow materials from their home libraries.

When delivery between SWAN libraries is fully restored, patrons will be able to resume placing holds on other libraries’ items.

summer reading, in-person events, and outreach

Summer Reading begins June 5th

Town and Country Public Library will be hosting Summer Reading virtually this year! With current social distancing guidelines in place, all Summer Reading programs, kids, teens, and adults, will happen online and launch June 5. For more information, checkout out our Program Guide here!

Virtual Programming

Currently, Town and Country Public Library will not be hosting any in-person events. The library will offer virtual programs for every age group throughout the summer. Visit our calendar to register and checkout our Facebook page to stay up to date.

Library Outreach

We are not offering Library Outreach during this closure. However, once we open we will be able to offer modified Outreach Services to our homebound patrons.  If you, or someone you know, is homebound and would like access to library materials, please contact our Adult Services Manager, Megan Shumaker

I have another question and want to speak to someone

Please contact us! We continue working remotely, answering your questions as quickly as we can. You can email the library at or you can email library Department Heads, using the directory below, to reach out to library leadership directly.

Library Director: Emily Hoffman

Communication Manager: Tim Fitzpatrick

Business Manager: Suzann Gemini

Circulation Department Manager and IT Liaison: Kathy Semrick

Adult Services Manager: Megan Shumaker

Youth Services Manager: Gina Knowlton

Technical Services Manager: Karen Flamand

History & Genealogy Manager: Laura Chaplin

Roving Reference Librarian: Dwayne Nelson

Building Manager: Mike Veague