Align LeftAngle DownCalendarCaret DownCheckmarkCircleClockCommentFacebookFolderInstagramCallPinterestQuestion CircleSearchTagTwitter

Reopening and reintroduction of library services

Updated 12/14/2020

Current state of Town and Country Public Library: Available for curbside service

The Town and Country Public Library is available for Curbside Services and the building is closed to the public.  Our bookdrops are open in front, and all our programs will be held virtually. 

Curbside Service Hours:

Monday – Thursday: 9:00 a.m. – 7:00 p.m.

Friday – Saturday: 9:00 a.m. – 5:00 p.m.

Sunday: 1:00 p.m. – 5:00 p.m.

Additionally, the Lawrence J. Martin Heritage Center will be closed to the public until further notice.

At this time there are no passport services or notary services available.

Our digital library is always open.

No fines will be assessed on materials at this time

Our staff is working to answer your questions as quickly as we can. You can email questions to library@elburn.lib.il.us or message us on Facebook and library staff will respond as soon as possible.

Physical Materials

Our Outdoor Bookdrops are open and anyone wishing to return library materials may do so by using the bookdrops in front of our building.

Quarantining Returned Items

All returned items will be quarantined for 3 days before being placed back in circulation.  This mean returned items will remain on your account until, at least, the 3 day mark has passed.  Please note: no fines will be assessed on overdue items throughout the summer.

Borrowing items

Curbside Pick Up of materials is available.

Patrons are able to borrow items they’ve placed on hold through our catalog. Currently you can only place holds on Town and Country Public Library items. Those holds will remain in a queue, and you will be notified when your item is ready for pickup. Once notified, you can head to the library and a staff member will bring out your items for you.  Please do not exit your vehicle.  The staff member will place the items in your trunk.

Reciprocal borrowing is available, but only from libraries that have opened to the public and that are allowing the materials to be transferred between libraries.

in-person events and outreach

Virtual Programming

Currently, Town and Country Public Library will not be hosting any in-person events. The library will offer virtual programs for every age group throughout the fall. Visit our calendar to register and checkout our Facebook page to stay up to date.  For more information, checkout out our Program Guide here!

LIBRARY OUTREACH

We are not offering Library Outreach at this time.  However, we are offering Door Drop Delivery Services to our homebound patrons.  If you, or someone you know, is homebound and would like access to library materials, please fill out the form on our Library Outreach page.

Phased Reopening Plan

It is important to remember that any plan to reopen be fluid enough to adapt to the constantly evolving information regarding COVID-19.  All decisions will be made following recommendations from the state, the Centers for Disease Control and Prevention (CDC), and Kane County Public Health authorities. .

PRIORITIZING SAFETY 

The health and safety of the community, as well as library staff, is our top priority.  With that in mind, we are open for limited services, with social distancing measures and a face mask requirement in place You can read more about that here.

Putting the health, safety, and well-being of our community, our patrons, and our library staff first, we plan to reintroduce services following a carefully planned and research-informed approach.

Curbside pick-up of library materials is available for patrons not wishing to enter the library. As the threat of local infections diminishes, more library services and public space use will be reintroduced. Decisions about when will be made following orders and recommendations from Kane County Public Health authorities, the state of Illinois, and the Centers for Disease Control and Prevention (CDC).

I have another question and want to speak to someone

Please contact us! We continue working remotely, answering your questions as quickly as we can. You can email the library at library@elburn.lib.il.us or you can email library Department Heads, using the directory below, to reach out to library leadership directly.

Communication Manager: Tim Fitzpatrick
tfitzpatrick@elburn.lib.il.us

Business Manager: Suzann Gemini
sgemini@elburn.lib.il.us

Circulation Department Manager and IT Liaison: Kathy Semrick
ksemrick@elburn.lib.il.us

Adult Services Manager: Megan Shumaker
mshumaker@elburn.lib.il.us

Youth Services Manager: Gina Knowlton
gknowlton@elburn.lib.il.us

Technical Services Manager: Karen Flamand
kflamand@elburn.lib.il.us

Roving Reference Librarian: Dwayne Nelson
askme@elburn.lib.il.us

Building Manager: Mike Veague
mveague@elburn.lib.il.us